Mindmap

Management has fulfilled previous maintenance requests but is pausing additional actions pending legal review.

• •New cleaning request denied pending legal advice.
• •Correspondence submitted to attorney for review.
• •No further commitments until legal clearance.

Tenant Katherine Harris requests specific testing protocols and technician credentials before authorizing unit entry for air quality sampling.

• •Requests ISO 17025 lab and Dinotefuran testing.
• •Authorizes entry only after October 20.
• •Demands laboratory reports within three business days.

Management scheduled air quality and surface testing for October 21 to detect dinotefuran levels.

• •Testing scheduled October 21, 7:30–8:30 a.m.
• •Air Quality Testers sampling for Alpine WSG.
• •Results expected 2–3 days post-testing.

Tenant Katherine Harris confirms details of the October 21 sampling event and requests specific report documentation.

• •Confirmed air and surface sample locations.
• •Noted subfloor inaccessibility due to flooring.
• •Requested laboratory data and QA/QC documentation.

Tenant Katherine Harris paid reduced November rent citing incomplete pesticide remediation in the second bedroom.

• •Paid $1,308.44 instead of $1,472.00
• •Claims 11.1% abatement for loss of use
• •Cites habitation laws under reserved rights status

Chandan confirms the full 10/21 sampling report was sent to Hermitage Arms for direct retrieval.

• •Report sent to Hermitage Arms yesterday.
• •Recipient must contact Hermitage Arms for access.

Katherine Harris demands a Nov 4 air quality report for 1336 Fruitdale Ave by Monday.

• •Tenant seeks report for health/habitability review
• •Involves San José Code Enforcement and Rent Stabilization
• •Copies provided to city officials and investigators

Management scheduled professional remediation for Unit A-1 following positive surface residue tests in specific areas.

• •Air tests negative; surface residue found.
• •Heater replacement and chemical fogging scheduled.
• •Remediation begins Monday, Nov 24, 9AM.

Katherine Harris acknowledges high pesticide levels and requests rescheduling remediation for after December 9.

• •Confirmed residue levels of 290–400 µg/ft².
• •Unavailable for property entry Nov 24–Dec 9.
• •Requests SDS and containment plan before proceeding.

Katherine Harris requests subfloor sampling and remediation protocols beneath newly installed flooring in the small bedroom.

• •Sample subfloor under new flooring section.
• •Chlorine-dioxide fogging cannot reach subsurface residues.
• •Verify cleaning/sealing before re-closing the floor.

Katherine Harris requests an updated remediation plan and warns against unauthorized entry during her upcoming absence.

• •Tenant reports persistent respiratory and oral symptoms.
• •Requires subfloor assessment and chemical SDS documentation.
• •No consent for entry Nov 24–Dec 9.

Code Enforcement dictates general cleaning is sufficient while requiring a permitted heater replacement for the property.

• •No professional decontamination required per report.
• •General cleaning and ventilation recommended.
• •Heater replacement requires a city permit.

Tenant Katherine Harris reports persistent respiratory symptoms despite ventilation and previous remediation of pesticide residues.

• •Dinotefuran remains after 70 days.
• •Symptoms (tongue burning) persist despite air purification.
• •Requests professional remediation of kitchen and bedroom.

Code enforcement scheduled for Dec 30 regarding numerous structural, safety, and permit violations at 1336 Fruitdale Ave.

• •Permits required for heater and pergola.
• •Immediate pesticide testing recommended under flooring.
• •Multiple exterior and Unit A1 repairs due 12/26/25.

Official compliance order issued for various building code violations at 1336 Fruitdale Ave, Unit A1.

• •Correct all violations by Feb 6, 2026.
• •Permit required for heating unit replacement.
• •Potential penalties reach $20,000 per violation daily.

Building inspection notice details structural, permit, and habitability violations at 1336 Fruitdale Ave with pending deadlines.

• •Unpermitted carport posts and red-zone parking.
• •Extensive exterior rot and damaged carport walls.
• •Unit A1 habitability issues including termite damage.

Property manager reports a Unit A-1 tenant inquiry and legal threat regarding recent landscape spraying.

• •Tenant threatened City compliance report.
• •Landscapers claim only vinegar was used.
• •Manager awaiting formal documentation from landscaping company.

Counsel for Hermitage Arms requests a 45-day extension citing progress amidst significant tenant-imposed access restrictions.

• •45-day extension requested for 1336 Fruitdale.
• •Tenant conditions delaying mandatory remediation/contractor bids.
• •Ongoing repairs completed for lighting and appliances.